Policies
All Policies
Processing
All orders are processed within 3 business days from the time of purchase.
Shipping
We offer standard shipping within the United States. After processing, shipping typically takes 5-7 business days. You will receive a confirmation email with tracking information once your order has been shipped. Please note that shipping times may be affected by holidays, weather, or other unforeseen circumstances.
Refunds
All sales are final. We do not offer refunds/returns for any products purchased on our website. If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order. We are happy to resolve any issues and will work to ensure that you are satisfied with your purchase.
Order Issues
If you encounter any problems with your order, please reach out to us at ourbskininfo@gmail.com. We are here to assist you and ensure that any issues are resolved as quickly as possible.
Additional Information
Please ensure you are following the ‘How To Use’ guide for all products. if you have sensitive skin, make sure to do patch test before officially using products as a precaution.
Please ensure that all shipping information is accurate before submitting your order. BSKIN is not responsible for orders shipped to incorrect addresses due to customer error.
For any questions regarding your order, shipping times, or policies, feel free to contact us at ourbskininfo@gmail.com
At BSKIN, we value your business and strive to ensure a smooth shopping experience. Please take a moment to review our policies regarding processing, shipping, and returns.
Thank you for shopping with BSKIN. We appreciate your business!
FAQS
Are BSKIN products handmade?
Yes! All Bskin products are carefully handcrafted in small batches to ensure quality and effectiveness.
Is BSKIN cruelty-free?
Absolutely! We never test on animals, and our ingredients are sourced with ethical practices in mind.
What are the benefits of turmeric in skincare?
Turmeric is known for its anti-inflammatory and brightening properties. It helps reduce dark spots, evens skin tone, and soothes acne-prone skin.
Are your products suitable for sensitive skin?
Yes! The formulas use gentle, natural ingredients. However, we recommend doing a patch test before full use to ensure compatibility with your skin.
How often should I use the turmeric face soap?
You can use it daily as part of your morning and evening skincare routine. If you have very sensitive skin, start with once a day and adjust as needed.
Will the turmeric products stain my skin?
No, formulas are designed to provide the benefits of turmeric without staining. However, if you notice any residue, simply rinse with warm water and a mild cleanser.
How should I store my BSKIN products?
Keep products in a cool, dry place away from direct sunlight to maintain freshness. Masks and scrubs should be stored in the refrigerator to maintain freshness.
Can I use multiple BSKIN products together?
Yes! Our products are designed to complement each other. For best results, follow this routine:
1. Cleanse – Wash with the Turmeric Face Soap.
2. Exfoliate – Use the Exfoliating Scrub (2-3 times a week).
3. Mask – Apply the Face Mask (1-2 times a week).
4. Moisturize – Follow up with your favorite moisturizer.
Do you offer skincare consultations?
Not at the moment, but we provide skincare tips on our Instagram and TikTok pages. Follow us @officialbskin for updates!